CommuniTake delivers the most complete remote service platform for mobile devices’ Customer Relationship Management. CommuniTake enables mobile device users to maximize the use of the device through virtual “hand over” of the device to a support representative for resolving problems, guiding on device operations and materializing digital life style.
Our goal is to help operators, device manufactures, mobile applications developers and IT organizations to reduce support costs and unleash potential revenue from the device.
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CommuniTake enhances CRM outreach and effectiveness by providing quick device issue resolution. CommuniTake delivers solely to the mobile device ecosystem leveraging rich industry experience to provide superior technology and unique facilities: automatic resolution macros; on-device self service; quick user-friendly device handover; very small client footprint; operation within limited bandwidth; simultaneous voice and remote control; advanced features for support, guidance and sales. CommuniTake assures mobile service providers’ market hegemony with the most advanced remote support platform. |
CommuniTake furthers the ability to unleash the power of modern mobile devices in synergy with users' digital life styles. For you, it provides the ability to execute on opportunities: truly manage your customers’ experience; reduce operating costs by eliminating support calls through on-device self service; resolve, effectively, inbound device related calls while providing superior service; assure your customers’ satisfaction with their modern devices and understand your customers to maximize their wallet share. |
