What Do We Do?
CommuniTake provides a trusted remote service
platform over mobile devices.
CommuniTake's platform empowers service
providers and device manufactures to remotely support, guide and sell
to device end-users. CommuniTake software enables high impact customer interactions that seize the opportunities of the digital life style experience.
Our Value for You
CommuniTake enhances the ability to unleash the power of modern mobile devices in synergy with users' digital life style. With CommuniTake, you will have the ability to execute on opportunities: to truly manage your customers' experience; to reduce operating costs
while providing superior service and to understand
your customers so as to maximize wallet share.
What Makes Us Different?
CommuniTake delivers exclusively to the mobile devices ecosystem leveraging veteran industry
experience to provide superior technology and unique facilities such as small client footprint; automatic scripting and simultaneous voice and remote control sessions. CommuniTake assures your leadership with the industry's most advanced remote platform.
KNOW... SUPPORT... GUIDE... SELL... SELF SERVE
CommuniTake products address the current needs of mobile device users related to device utilization and contextual digital life style. These products allow for effective 1:1 service interaction, one-and-done guidance and cross / up sell offers based on actual digital life style:
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Deliver the most appropriate service to your customers every time.
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Provide your customers and agents with dynamic and effective resolution guidance.
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Recommend focused resolutions based on real contextual diagnosis.
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Deliver personalized offers based on the customers proven digital life style.
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Enable assisted service leveraging your open systems.
THE NEW SERVICE PARADIGM
Understand the experience
Diagnose the device
Provide resolution
Guide the user
Sell more value