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DOMAIN NAME
On-web for self troubleshooting
www.domain.com
CommuniTake provides support advisors with remote access tools for better care practices. Support advisors can view on-device tests results and diagnostics; view on-device applications names, the application’s resource consumption and installation date; and activate one-click navigation and installation macros on the target device. Support advisors can assume complete control from afar over mobile devices and provide support as if they are holding the device in their hands
At a glance
Industry: Telecommunication
Location: Spain
Customer Since: Nov 2011
Use Case: Customer support

Why CommuniTake?
  • Ability to have private conversations with customersSimple, intuitive interface
  • Useful agent features, such as views, tags and macros
  • Powerful yet flexible triggers, targets and automations
  • Easy integration via CommuniTake APIs
DOMAIN NAME
On-web for self troubleshooting
www.domain.com
CommuniTake provides support advisors with remote access tools for better care practices. Support advisors can view on-device tests results and diagnostics; view on-device applications names, the application’s resource consumption and installation date; and activate one-click navigation and installation macros on the target device. Support advisors can assume complete control from afar over mobile devices and provide support as if they are holding the device in their hands
At a glance
Industry: Telecommunication
Location: Spain
Customer Since: Nov 2011
Use Case: Customer support

Why CommuniTake?
  • Ability to have private conversations with customersSimple, intuitive interface
  • Useful agent features, such as views, tags and macros
  • Powerful yet flexible triggers, targets and automations
  • Easy integration via CommuniTake APIs