IntactLock - Remote Device Lock
Total Mobile Security and Productivity

IntactLock is a mobile service management system that enables carriers to run low-risk installment plans by remotely controlling and locking mobile services over Android devices.

Why choose IntactLock?
  • Reduces financial losses due to fraudulent behavior
  • Decreases financial liabilities by lowering installment plan risk
  • Prevents unpaid devices from being resold
  • Lowers mobiles theft motivation
  • Provides stolen device recovery capabilities
  • Enables business flexibility through dynamic event-driven service activation
Who is it good for?

Carrier and banks that wish to reduce the financial risk associated with defaulting installment plans.

Core Capabilities
Lock Logic

IntactLock supports adaptable lock logic based on diverse use cases and integration points:

>> Complete and immediate device lock

>> Notifying device users of overdue payments prior to the device lock

>> Device lock starting at a specific time

>> Device lock outside specific countries

>> Device lock to a specific SIM card

>> Immediate device unlock

Lock Event Drivers

IntactLock system can be customized to respond to various device and account parameters that were valid prior to a Lock command. These parameters include:

>> Activated or not-activated network connection prior to Lock

>> Carrier SIM card or other carriers SIM card presence in the device

>> Active or inactive SIM card prior to the Lock command

>> Length period of paid service prior to the Lock command

>> Warranty replacement status prior to the Lock command

Device Parameters View

The central management system displays the administrator detailed information for the selected IMEI including, Vendor Name, Model Name, Android Version, IMEI Number, IMSI Number, IP Number, Network Operator Name, Network Type, SIM Card Operator Name, and Last Update Date.

Device Location View

The IntactLock administration system displays a selected device location on a map. The system presents the last ten (10) locations of the device including location date and time. Location tracking can help in locating stolen devices for law enforcement and/or device recovery.


IntactLock can be delivered as a cloud service or via on-premises installation. IntactLock requires integration with other business operation systems in order to react to the exact device state and accurately fulfill the derived business logic. Integration points data:

>> Account status retrieval

>> Billing status retrieval

>> CRM system – offer engine eligibility check

>> OSS for network connection activation

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