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Features and Functionality >>> Fully operational panel and screen replica >>> Simultaneous voice and remote takeover >>> On screen “How Do I mode” guidance macros >>> Organization-specific automatic resolution scripts >>> Problem related device diagnostics >>> Automated downloads and installations >>> Remote monitoring and security management Business Impact >>> Assure “always connected” executives and professionals >>> Lower operational support costs >>> Overcome the challenge of sensitive organizational data >>> Streamline support through internal IT’s daily practices >>> Differentiate support offerings to enterprise customers |