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The mobile use as we know it must change forever in the quest to maintain secure and private use. A simple equivalent can be seen in aviation security. This is valid for both organizations and individuals. The sooner users will realize and act by new security directives, the sooner they will be better protected and eliminate cyber-attacks risks.

By Noam Potter

Let’s first be perfectly clear: CommuniTake Remote Care is fully CertifiGate protected. 

By Noam Potter

Confidence is a must. Do not rush the process. Practice internal hands-on sessions prior to real support sessions. Make sure that each and every support advisor has experienced the system – both as a support advisor and as a device holder. 

By Noam Potter

Managers act by clear quantitative figures. But the scientific managerial methods do not always hold for this type of solution. Mobile remote support deployment will likely not produce clear cut results at the beginning. 

By Noam Potter

Once the enterprise mobility philosophy is in place, the Business IT should execute on policies and practices by four levers.

By Noam Potter