START FREE TRIAL
Solutions
Secure Manage Care
Mobility Suite
No-nonsense Enterprise Mobility
Support & Guidance

The new connected organization creates an ever-increasing set of support challenges. The organizational applications alter the user mobile experience. Service providers are reluctant to support these devices. The support liability is deflected to the organization IT department and added to its on-going tasks. IT new challenges include: difficulty in controlling or reducing support costs; increased support liabilities without rewards; low support advisor productivity and patchy knowledge delivery.

 

CommuniTake has taken a unique approach to solving these common challenges. CommuniTake empowers device holders to self-troubleshoot device issues. It also provides remote control capabilities for the organizational thus improving support practices. The result is high quality user experiences, improved IT staff productivity and reduced operating cost.

REQUIRED CAPABILITY COMMUNITAKE TECHNOLOGY
Allow always connected mobile workers. Delivers multiple issue resolution tools including an on-device repair app, community support and remote control over the device from afar.
Improve internal IT staff’s support metrics. Enables IT teams to assume control over the device from afar and provide effective support.
Provide expert guidance anywhere anytime. Allows device holders to invite a colleague for guidance from afar by leveraging remote control technology to share their device.

Privacy Preference Center

Necessary

These cookies are used to guarantee site logged-in to the server and proper site operation.

wordpress_e0e89334ac52a69b56ac8982b9a3784d wordpress_logged_in_e0e89334ac52a69b56ac8982b9a3784d, wp-settings-2, wp-settings-time-2, wpe-auth

Advertising

These Google cookies are used for re-targeting, optimization, reporting, and attribution of online adverts and remarketing activity.

IDE, NID

Analytics

These third party cookies are used to collect information about how visitors use the site. The information is used to compile reports to improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

1P_JAR, APISID, APISID, DSID, DV, HSID, OTZ, __ncuid, _ga, __utmx, __utmxx

Preferences

Various unique identifiers by Google, which stores your preferred use options.
Google sets a number of cookies on any page that includes a Google product such as Google Map and YouTube. While we have no control over the cookies set by Google, they appear to include a mixture of pieces of information to measure the number and behavior of Google tools users. This may include information that links your visits to our website with your Google account if you are signed in to one. Information about your use of our website, including your IP address, may be transmitted to Google and stored on their servers. These cookies may not identify you personally unless you are logged into Google, in which case it is linked to your Google account.

APISID, DSID, DV, HSID, SAPISID, SID, SIDCC, SSID