Smart mobility contains four pillars: (1) Connectivity; (2) Security; (3) Productivity; (4) Cost savings.


Connectivity: the mobile devices are more instrumental than ever in fulfilling the employee's business related tasks. Employees should be connected wherever they are, whatever time of day. Business IT should ensure secured and controlled connectivity for 


  • Employees' emails.

  • Employees' proprietary business applications.

  • Employees' collaboration tools.


Security: security strategy takes place across the employee, the business and the Service Provider. On the business level, IT is required to use tools that monitor, control, and protect the business across the employee's device, proprietary and public applications and the network. The 'bring your own device' (BYOD) trend requires businesses to fulfill a hybrid security model that accommodates both company-liable and personally-owned devices. Security capabilities should address all the possible scenarios the business may face: 


  • Lost / theft of mobile devices
  • Co-existence of corporate data and private data
  • Easy to copy / share sensitive business data
  • Applications carry malware that affect devices and steal data
  • Deceiving mobile devices and email policies
  • Unaware employees that drive security breaches
  • Aware employees that look to exploit security breaches


Productivity: it is clearly evident that employees' productivity increases with the use of mobile devices. 75% of CTOs indicate that mobile devices increase productivity across the organization (CDW survey, May 2012). The reality is that employees can receive and relate to data quickly, be responsive in real time to customers and other employees, collaborate to reach quick resolution and continue to work regardless of location and time. The business IT should further provide tools that will facilitate better productivity along the following aspects: 


  • Eliminate idle work time spent on non-work applications
  • Reduce idle work time in search for support
  • Allow mobile work force higher expertise while in the field


Cost saving: cost saving is another winner of the mobile revolution. 64% of CTOs indicate that mobile devices drove clear business saving (CDW survey, May 2012). Cost savings can materialize in many forms, for example, reducing roaming charges, reducing the payments for unused mobile assets, better alignment between price plans and actual use and more. Business mobility strategy should take a holistic approach towards leveraging all the means to reduce operating cost.

By Noam Potter

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