Plans - Communitake

Meet The Plans

REMOTE
CARE

Essential tools
to provide mobile support from afar

Superior Value

PER USER; BILLED ANNUALLY

PACKAGE INCLUDING:

Remote control mobile devices
Remote control computers
Sessions replays and reports

SEE ALL FEATURES

ENTERPRISE
MOBILITY

Comprehensive tools set to streamline enterprise mobility

Low Cost

PER DEVICE; BILLED ANNUALLY

PACKAGE INCLUDING:

Mobile device management
Mobile apps management
Mass deployments
Security management
Usage management

SEE ALL FEATURES

TOTAL
MOBILITY

Advanced tools for managing mobility, care and collaboration

Great Value

PER DEVICE; BILLED ANNUALLY

PACKAGE INCLUDING:

Everything in Enterprise Mobility

plus:

Remote Care
On-device care application
Community support
Single-click backup and restore

SEE ALL FEATURES

INTACT
(Secure Device)

Highly secure mobile device, voice calls, text messaging and content

Unique Value

PER DEVICE; BILLED ONCE

PACKAGE INCLUDING:

Everything in Total Mobility

plus:

Encrypted voice calls
Contained text messages
Custom firmware
Hardened device

SEE ALL FEATURES

Some common questions our customers ask

Do I need to pay for a year up front?

Yes. CommuniTake contracts are billed annually by default. We have found that customers who can commit to a full year of using CommuniTake will be more successful mobility and support managers in the long run. Since your long-term success is our goal, we encourage those practices that support that goal and recommend purchasing an annual plan.

What is a user?

A user is any person who uses the software. In our pricing plan, there are several types of users – a ‘Remote Care’ plan user which concurrently accesses the remote support system and provides support to device holders. There are also the other plans users, which are part of the ongoing system use and they are included as part of the account in general.

Is there a minimum fee?

Yes. There is a 100 devices (or the equivalent cost) minimum for all device driven purchases.

How does a free trial work?

Free trial provides you with a full version of the Remote Care plan or the Enterprise Mobility for thirty days. You’ll find that the trial period does impose a few temporary limits on the software, like the number of devices you can enroll. Otherwise, you get the full experience of the depth and breadth of the CommuniTake software, so you know exactly what you’re getting when you become a CommuniTake customer.

How secure is my data in CommuniTake?

Protecting the data you trust to CommuniTake is our first priority. Our Legal Statement has more detail about our specific practices.

How does your pricing work?

CommuniTake is priced by users or devices, based on the solution. The Remote Care plan is priced by user, in which every user, once logged in, is locking an access license on the work station. For other plans, pricing is calculated by devices.

Are there any overage fees?

No - but CommuniTake pricing is designed to scale with the size of your business, so we do ask our customers to purchase a product that will fit their device number and type of use. This means purchasing enough devices licenses to match your mobility needs. You will need to purchase enough licenses to match devices growth as it occurs.

Is there an on-premises version of CommuniTake?

Yes. We offer cloud based solution or on-premises deployment. On-premises deployment contains additional cost that is driven from the required technical attention. Contact us for more information.

Do I need to buy services?

No. New CommuniTake customers are not required to buy services to get started. We have tried to create an intuitive and easy to use system so that you will be up and running in no time. Should you require additional services or training, please contact us.

What are the standard terms and conditions?

Any applicable use, excise, sales, property, value added, gross receipt, privilege, or other taxes, duties or liabilities are excluded from this pricing and the responsibility of the reseller. All amounts shown are in US Dollars, payable based on date of purchase and subject to currency conversion fees. Payment terms are net 30 days from the invoice date, F.O.B. shipping point. Travel and expense are not included in any service pack prices. Volume discounts and special pricing for educational institutions and non-profit organizations are available. Secure Mobile Email and Enterprise Container are based on 3rd party solutions with their own pricing. Hosted services are provided from Europe in a shared environment. Local hosting is available outside Europe and fees may vary by country. Dedicated environments are available for additional setup and monthly fees. Annual maintenance fees are based on the total software licenses purchased. Maintenance commences upon delivery of the software and is billed annually.

REMOTE
CARE

ENTERPRISE
MOBILITY

TOTAL
MOBILITY

INTACT
(Secure Device)

Billed Annually

$Superior Value

$Low Cost

$Great Value

$Unique Value

Device takeover Complete control over mobile device from afar.

Resolution scriptsSingle click navigation / installation / textual / advanced resolution scripts.

Remote control facilitiesDiagnosis; data and apps management; chat; on-screen drawing.

Assets managementCentral management console; groups and ownership management.

Security managementPassword policy; locate, lock, wipe, selective wipe backup and restoration.

Mobile applications managementMandatory apps; prohibited app; recommended apps; lockout.

Mass deploymentMass configuration; mass files and apps distribution.

Usage controlDynamic groups driven usage plans; usage monitoring via device counters.

BYOD managementApps, browser and use restrictions management based on time and location.

Browser controlProhibited sites and allowed only web browsing.

Standard containerizationSecure messaging; view only SharePoint’s files.

Launcher'Kiosk' mode lockdown.

Branding managementMass configuration of device home screen: wallpaper; apps & icons; bookmarks.

On-device care applicationServices tests; hardware tests; connectivity test; navigation short-cuts; anti-malware tool.

Community supportInvite a contact for collaborative support; complete remote control by the invited contact.

Backup and restoreSingle click back-up of contacts and messages; single click data restoration; restoration between various mobile operating systems.

Advanced containerSecure access to corporate email, calendar, contacts, documents and internal web apps via a Check Point container

Encrypted voice callsEncrypted voice communication between enrolled devices

Contained text messagesEncrypted text messaging between enrolled devices.

Custom firmwareA dedicated firmware for better security enforcement.

Hardened deviceHardware and firmware which have been engineered to work together from the ground up to offer exceptional security.